Effective Date: January 1, 2025

Last Updated: November 2, 2026

Welcome to MedaMobil. By accessing or using our website located at [Insert Website URL] (the “Site”) or using any mobile collection, drug testing, or health screening services provided by MedaMobil (“MedaMobil”, “Company”, “we”, “us”, or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, do not use the Site or our Services.

1. Eligibility & Authority

You must be at least eighteen (18) years of age to use this Site and our Services. If you are accessing or using our Services on behalf of a minor (under age 18), you represent and warrant that you are the minor’s parent or legal guardian with legal authority to consent to screenings and release information on their behalf. If you are accessing the Site or scheduling services on behalf of an employer, company, or third-party entity, you represent and warrant that you have full legal authority to bind that entity to these Terms.

2. Services Provided

MedaMobil provides professional mobile collection and screening services (“Services”), including:

  • Drug and Alcohol Screening: Sample collection (urine, saliva, oral fluid, blood, breath, or hair) for detection of illicit substances, alcohol, prescription drugs, and controlled substances. Collections may be conducted for workplace compliance, personal verification, or regulatory standards (including Department of Transportation / DOT protocols).
  • Health and Wellness Screenings: Sample collection (blood, saliva, hair, stool, urine, or genetic/DNA material) for wellness panels, biometric assessments, cholesterol, vitals, and general wellness indicators.

MedaMobil operates as a mobile specimen collector and testing intermediary. Laboratory testing is performed by independent, certified third-party laboratories.

2.1 E-Commerce

E-Commerce & Third-Party Dispensary Disclaimer
Our Site provides links and portal access to a virtual dispensary hosted by an independent third-party provider, Fullscript (Natural Partners, Inc.).

By clicking into or purchasing items through our online store/dispensary, you acknowledge and agree to the following:

  • Independent Merchant of Record: Fullscript operates as an independent retailer and merchant of record for all nutritional supplements, vitamins, and wellness products. MedaMobil does not manufacture, warehouse, package, label, bottle, or directly ship any products purchased through Fullscript.
  • Orders, Billing, Shipping & Returns: All payment processing, order fulfillment, shipping logistics, inventory handling, order cancellations, returns, and refund requests are governed entirely by Fullscript’s Terms of Service and Return Policy. MedaMobil does not accept returns, issue refunds, or replace damaged or lost shipments for products ordered via Fullscript.
  • No FDA Evaluation: Statements made regarding dietary supplements have not been evaluated by the Food and Drug Administration (FDA). Products available in the store are not intended to diagnose, treat, cure, or prevent any disease.
  • Assumption of Risk & Professional Advice: Dietary supplements may interact with prescription medications or existing medical conditions. You are solely responsible for consulting your primary care physician or qualified healthcare practitioner prior to beginning any supplement protocol. MedaMobil assumes no liability for adverse reactions, misuse, or improper dosing of third-party products.

3. Consent to Testing, Sample Collection, and Chain of Custody

By booking or participating in our Services, you expressly consent to:

  • Specimen Collection: The collection of bodily specimens (including urine, oral fluid, hair, breath, or blood via venipuncture or fingerstick) by our trained collectors or phlebotomists.
  • Laboratory Analysis: The transfer and processing of your specimens by accredited reference laboratories.
  • Accuracy of Information: Providing true, accurate, and complete identification and medical disclosures. Falsifying identity, adulterating samples, or tampering with collection protocols constitutes a material breach of these Terms and will result in immediate termination of service and notification of relevant authorities or employers where mandated by law.

4. Medical Disclaimer — No Medical Advice or Emergency Care

  • Informational Purposes Only: MedaMobil is not a medical practice, hospital, or emergency healthcare facility. Services, test results, biometrics, and any educational material provided on the Site or through reports are for investigational, employment, or informational wellness purposes only and do not constitute medical advice, medical diagnosis, or treatment recommendations.
  • No Doctor-Patient Relationship: Use of our Site or Services does not establish a physician-patient relationship between you and MedaMobil.
  • Consult a Healthcare Professional: Always consult your physician or a qualified healthcare provider regarding the interpretation of any test results or any underlying medical condition.
  • Medical Emergencies: IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY. MedaMobil does not handle acute or emergent health crises.

5. SMS / Text Messaging Policy

By providing your mobile telephone number to MedaMobil through an intake form, appointment scheduler, online quote request, or customer service portal, you affirmatively consent to receive transactional, operational, and service-related Short Message Service (SMS) and Multimedia Messaging Service (MMS) communications from MedaMobil.

  • Message Types & Frequency: Communications may include appointment confirmations, arrival notifications from mobile technicians, scheduling updates, delivery status of laboratory results, billing/payment notices, and customer support inquiries. Message frequency varies based on your appointments and interactions.
  • Standard Rates: Message and data rates may apply depending on your mobile carrier and wireless plan.
  • Opt-Out / Unsubscribe: You may opt out of receiving text messages at any time. To cancel SMS updates, text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT in response to any text message from MedaMobil. Upon sending STOP, you will receive one final confirmation message confirming your unsubscription.
  • Customer Support: For help regarding our SMS program, reply HELP to any message or contact our customer support team directly at (512) 761-8977 or info@medamobil.com.
  • No Sharing of Mobile Data: Mobile telephone numbers, SMS opt-in consent, and personal messaging data will never be sold, rented, leased, or shared with third parties or affiliates for marketing or promotional purposes. All data sharing described in these Terms excludes mobile subscriber numbers and SMS opt-in records.
  • Carrier Liability: Carriers (including but not limited to AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.

6. Privacy, HIPAA, and Texas State Privacy Laws

We treat all protected health information (PHI) and personal identifiable information (PII) with the highest standards of confidentiality.

  • Statutory Compliance: MedaMobil complies with applicable provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Texas Medical Records Privacy Act (Texas Health & Safety Code Chapter 181), and the Texas Identity Theft Enforcement and Protection Act (Texas Business & Commerce Code Chapter 521).
  • Third-Party Disclosures: You acknowledge that your samples and necessary identifiers will be shared with certified clinical laboratories, medical review officers (MRO), or designated employer representatives (DER) strictly as required to process tests and deliver authorized results.
  • Full Privacy Details: Please review our full Privacy Policy (which is incorporated into these Terms by reference) to understand our data retention, safeguarding, and disclosure procedures.

7. Texas-Specific Testing & Regulatory Standards

  • Workplace Drug Testing: Drug testing conducted for employment or post-accident purposes conforms with Texas state law, including Texas Labor Code Chapter 411, and where applicable, federal DOT standards under 49 CFR Part 40. Results will be disclosed only to the authorized employer or client contact designated during service intake.
  • Reporting Obligations: Certain health screening results may be subject to mandatory state-level public health reporting pursuant to the Texas Health and Safety Code (e.g., communicable disease notifications to the Texas Department of State Health Services).

8. Accuracy of Testing, False Results, and Retesting

  • While MedaMobil and its laboratory partners use industry-standard collection, security, and analytical methodologies, no screening or test is 100% infallible.
  • Results may be influenced by cross-reactivity, dietary supplements, medications, improper specimen provision by the client, or non-disclosed substances. MedaMobil does not warrant or guarantee that test results will be free from false-positive or false-negative indicators.
  • If a donor disputes a preliminary or confirmed result, retesting or split-specimen analysis must follow established laboratory or DOT dispute protocols at the requesting party’s expense.

9. Prohibited Conduct

You agree not to use the Site or Services to:

  • Provide fraudulent, substituted, or adulterated biological specimens.
  • Impersonate any individual or misstate affiliations with an employer or organization.
  • Use our results, reports, or documentation to perpetrate fraud or deceive court proceedings, employers, or government agencies.
  • Introduce malware, reverse engineer, scrape, or disrupt the operation of our Site or booking systems.

10. Intellectual Property

All content on this Site—including text, graphics, logos, brand names, service marks, software code, and layouts—is the exclusive property of MedaMobil or its licensors and is protected under United States and Texas copyright and trademark laws. No content may be reproduced, modified, or distributed without our express prior written permission.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MEDAMOBIL, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSED PHLEBOTOMISTS/COLLECTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF EMPLOYMENT, LOST WAGES, BUSINESS INTERRUPTION, REPUTATIONAL DAMAGE, OR MEDICAL COMPLICATIONS ARISING OUT OF OR IN CONNECTION WITH:

  • YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES;
  • ANY INACCURATE, DELAYED, FALSE-POSITIVE, OR FALSE-NEGATIVE TEST RESULTS;
  • DELAY IN TRANSIT OF SAMPLES OR LABORATORY PROCESSING TIMES;
  • THE ACTIONS OR OMISSIONS OF THIRD-PARTY REFERENCE LABORATORIES OR SHIPPING CARRIERS.

IN NO EVENT SHALL MEDAMOBIL’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO MEDAMOBIL FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

12. Indemnification

You agree to defend, indemnify, and hold harmless MedaMobil, its affiliates, directors, officers, employees, collectors, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or legal fees (including reasonable attorneys’ fees) arising out of or resulting from: (a) your violation of these Terms; (b) your provision of false, fraudulent, or altered biological specimens or information; or (c) your violation of any rights of a third party, employer, or statutory entity.

13. Dispute Resolution: Binding Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

  • Mandatory Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms, the breach thereof, or the Services provided shall be settled by final and binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules (or Consumer Arbitration Rules, if applicable).
  • Location & Venue: The arbitration will take place in Travis County, Texas, or another mutually agreed-upon location, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.
  • Class Action Waiver: YOU AND MEDAMOBIL AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims.
  • Governing Law: These Terms and all disputes shall be governed by and construed under the laws of the State of Texas, without giving effect to any choice of law or conflict of law principles.

14. Termination of Use

We reserve the right, without notice and at our sole discretion, to terminate your license to use the Site or decline mobile screening services if we suspect illegal conduct, sample adulteration, abusive behavior toward our staff, or violation of these Terms.

15. Modifications to Terms

We reserve the right to amend these Terms at any time. When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the Site or Services following the posting of changes constitutes your binding acceptance of the revised Terms.

16. Contact Information

For questions, notices, opt-out requests, or compliance inquiries, please contact us at:

MedaMobil

Attention: Legal & Compliance Department

Email: info@medamobil.com

Primary Central Texas Line: (512) 761-8977

Houston / Secondary Operations Line: (281) 270-7772

Physical Corporate Address: 305 E Huntland Drive, Suite 3005 Austin, TX 78752

Hours of Operation: Monday – Friday, 8:00 AM – 4:00 PM CST